How it works
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Documents
You
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Reviewed by MARIO E.G.S.H AI
MARIO E.G.S.H AI
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Submitted to the authority
Runner at Authority
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Completed by the authority
Authority
Documents required
Voucher number (from the Dubai Municipality invoice, fine notice, SMS or email)
copyTrade licence number
in some casescopyOnly if: For company fines when the voucher number is not known.
Conditions, time and validity
- Only the amount shown on the voucher can be paid; disputes or corrections need a separate request to Dubai Municipality.
- Processing time
- Instant online payment; our price list allows up to 3 working days for the full service.
- Validity of the result
- An electronic receipt and tax invoice can be downloaded after payment.
- Where it is applied for
- Dubai Municipality website (Easy Payment), Dubai Municipality app, Dubai Now app (card, Noqodi, direct debit), DM service-centre cashiers (card), and Al Ansari Exchange branches (cash or cheque).
Steps at the authority
- Client sends us the voucher number or the fine notice.
- Our centre checks the amount through Dubai Municipality's Easy Payment and pays it.
- We send the client the electronic receipt (and the tax invoice if needed).
Tips that save you a trip
- If you think a fee or fine is wrong, tell us before paying: a refund request after payment takes longer (approved refunds are paid in the first week of the month).
Common reasons for rejection or delay
- Wrong or expired voucher number.
- A cheque payment that bounces (fine AED 500 + AED 20).
Questions and answers
Where do I find the voucher number?
On the Dubai Municipality invoice or fine notice, or in the SMS or email from Dubai Municipality.
Checked by the MARIO E.G.S.H team on 2026-10-08. Rules can change at any time; our consultant confirms the details for your case.
Legal basis
Dubai Municipality fee and fine rules (the specific law depends on the fee or fine being paid)
Related services
Payment of fines
Pays the fines registered against you with Dubai Police on your behalf.
Night work permit
Obtains a night work permit from Dubai Police so that work can be carried out at night.
Criminal investigation
Submits your criminal investigation service request to Dubai Police on your behalf.
Fee correction
Submits a request to Dubai Municipality to correct the fees charged on your transaction.

