Fee correction
Submits a request to Dubai Municipality to correct the fees charged on your transaction.
How it works
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Documents
You
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Reviewed by MARIO E.G.S.H AI
MARIO E.G.S.H AI
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Submitted to the authority
Runner at Authority
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Completed by the authority
Authority
Documents required
DEWA account (premise) number
copyTenancy contract number (Ejari) for tenants; a copy of the tenancy contract for tenants in DIFC
in some casescopyOnly if: Tenants only (owners need only the DEWA number).
Conditions, time and validity
- The housing fee is 5% of the annual rent in the Ejari contract (tenants) or 5% of the estimated rent from the DLD/RERA rental index (owners), charged monthly in the DEWA bill.
- The fee is changed only if it differs from the correct calculation; no change is made if it is already correct.
- For a commercial unit billed as residential, the DEWA account type must first be changed to commercial with DEWA.
- Processing time
- Dubai Municipality: 3 working days (about 5 working days for a fee charged on a second meter).
- Validity of the result
- The corrected fee applies to the following DEWA bills; approved overpayments are credited to the DEWA account.
- Where it is applied for
- Dubai Municipality website, Dubai Municipality app or Dubai Now app (not through DEWA). Contact: HousingFees@dm.gov.ae.
Steps at the authority
- Client sends the DEWA account number and the Ejari number (tenants) or title deed (owners).
- Our centre submits the housing-fee amendment request through Dubai Municipality's channels.
- Dubai Municipality reviews it with DEWA and replies by email.
- The client checks the result on the next DEWA bill or DEWA app.
Tips that save you a trip
- Register or renew your Ejari first: the fee follows the rent in the Ejari contract.
- If the flat is empty, close or deactivate the DEWA account; the fee runs while the account is active.
Common reasons for rejection or delay
- The fee already matches 5% of the Ejari rent or the rental index (no adjustment).
- Commercial unit whose DEWA account is still residential.
Questions and answers
Can I get back housing fees I overpaid?
Yes, if Dubai Municipality finds the fee was wrong; the amount is credited to your DEWA account, not paid in cash.
Checked by the MARIO E.G.S.H team on 2026-10-08. Rules can change at any time; our consultant confirms the details for your case.
Legal basis
Dubai Municipality housing fee regulations (fee collected through DEWA); the specific legislation is not named on the service page
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