Worker record with no data at the residency department
Handles a worker record that has no matching data in the residency department's system, through MOHRE.
How it works
- 1
Documents
You
- 2
Reviewed by MARIO E.G.S.H AI
MARIO E.G.S.H AI
- 3
Submitted at Tasheel
Runner at MOHRE
- 4
Permit issued
MOHRE
Documents required
Copy of the worker's passport
copyProof from immigration that no residence data exists, or the worker's exit record
in some casescopyOnly if: If MOHRE or the centre asks
Conditions, time and validity
- Requested by the establishment that holds the record (authorised signatory or PRO).
- MOHRE checks the worker's data against immigration (ICP/GDRFA) records before deducting the record.
- Processing time
- No official time published (staff confirm; the price list allows 3 days).
- Validity of the result
- The record no longer appears on the establishment's MOHRE file.
- Where it is applied for
- MOHRE website and smart app, business service centres (Tasheel) and Tawseel; the centre submits it for you through Tasheel.
Steps at the authority
- Give us the worker's details and anything you know about why there is no residence.
- We submit the record deduction request through Tasheel with the supporting details.
- MOHRE reviews it against immigration data and removes the record or asks for more proof.
Tips that save you a trip
- Ask us to print the establishment's worker list first; it shows which records are old or duplicated before you pay.
Common reasons for rejection or delay
- Immigration actually has data for the worker, so a different cancellation type is needed.
Questions and answers
Why does MOHRE show a worker who never got a visa?
Usually a permit or approval was issued but the residence step was never completed. This transaction cleans the record; staff confirm the exact path.
Checked by the MARIO E.G.S.H team on 2026-10-08. Rules can change at any time; our consultant confirms the details for your case.
Official sources
- MOHRE - Cancellation of Work Permits and Employment Contracts
- MOHRE (archived card, 2021) - Cancel work permit (used or unused)
- MOHRE news, 9 February 2026: services without most documents and visits (Zero Government Bureaucracy, phase 2)
- UAE Legislations: Cabinet Resolution No. (37) of 2022 amending Cabinet Resolution No. (21) of 2020 on MOHRE service fees (official fee tables, in force from 1 June 2022)
Legal basis
Federal Decree-Law No. 33 of 2021 on the Regulation of Labour Relations (as amended, including Federal Decree-Law No. 9 of 2024) and its Executive Regulations (Cabinet Resolution No. 1 of 2022)
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