How it works
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Documents
You
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Reviewed by MARIO E.G.S.H AI
MARIO E.G.S.H AI
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Submitted at Tasheel
Runner at MOHRE
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Permit issued
MOHRE
Documents required
Worker's entry and exit movement report from ICP (Federal Authority for Identity, Citizenship, Customs and Port Security), issued within the last 30 days
copyNot older than 30 daysDocument from the competent authority showing the worker is inside the country
in some casescopyOnly if: If this information has not reached MOHRE's systemsWorker's passport copy or work permit number (name, date of birth, nationality are entered)
in some casescopyOnly if: If the work permit number is not available
Conditions, time and validity
- Absence of more than 7 consecutive days inside the UAE, with the employer unaware of the worker's location and unable to contact them.
- Any fines for late issuance or non-renewal of the work permit must be paid first.
- Once approved, the work permit is cancelled automatically (except permits for recruitment from abroad and transfer permits).
- The applicant's capacity is verified by a one-time code sent to the signatory's mobile or email.
- Processing time
- MOHRE: 2 working days; the result is sent by text message.
- Validity of the result
- The report stays until MOHRE cancels it; a proven report bars a new work permit for one year from the absence date (with exceptions).
- Where it is applied for
- MOHRE website and smart app (service page lists online channels only); our centre prepares and submits it with the signatory's confirmation.
Steps at the authority
- Get the worker's entry/exit report (not older than 30 days).
- Enter the worker's data, the absence date and the establishment data.
- The authorised signatory confirms with the one-time code.
- MOHRE examines the complaint and sends the outcome by SMS.
Tips that save you a trip
- Keep proof of your attempts to contact the worker (calls, messages, emails): the worker can challenge the report.
- Do not file a report for a worker who has a labour complaint or is on leave: MOHRE will cancel it and the employer can face penalties.
- A malicious or false absence-from-work report is fined AED 5,000 per worker (Cabinet Resolution No. 21 of 2020). File only when the conditions are really met.
Common reasons for rejection or delay
- Fewer than 7 consecutive days of absence, or the worker was on leave or had a legitimate excuse.
- Worker outside the UAE, or entry/exit report older than 30 days.
- Unpaid permit fines on the establishment.
Questions and answers
What happens to the worker?
The permit is cancelled; if the report is proven, MOHRE will not issue a new permit for one year from the absence date, except for family-sponsored workers, golden-visa holders, a new permit at the same establishment, needed skills, or categories the Minister names.
Must I still pay WPS salary for him?
A worker with an absconding report is excluded from the Wage Protection System while the report is valid (Ministerial Resolution 340/2026).
Checked by the MARIO E.G.S.H team on 2026-10-08. Rules can change at any time; our consultant confirms the details for your case.
Official sources
- MOHRE - Filing a Labour Complaint - Absence From Work
- MOHRE - Cabinet Resolution No. 1 of 2022 (Executive Regulations of Decree-Law 33/2021), unofficial translation
- u.ae - Ministerial Resolution No. 47 of 2022 (labour disputes), unofficial translation
- MOHRE - Federal Decree-Law No. 33 of 2021 (as amended)
- MOHRE - Ministerial Resolution No. 340 of 2026 Concerning the Wage Protection System
- UAE Legislation - Cabinet Resolution No. 21 of 2020 (Arabic text, which prevails)
Eligibility
Has the worker been absent for more than 7 consecutive days without you knowing where they are or being able to contact them?
MOHRE accepts an absence-from-work report only after more than 7 consecutive days of absence with no contact. Our staff can advise on other options.
Is the worker inside the UAE?
MOHRE's absence report requires the worker to be inside the country. If the worker left the UAE, the permit is handled by cancellation instead; staff will advise.
Legal basis
Federal Decree-Law No. 33 of 2021, Articles 44 and 50; Executive Regulations (Cabinet Resolution No. 1 of 2022), Article 28; Ministerial Resolution No. 47 of 2022 (labour disputes and complaints), Articles 6-8
Related services
Establishment fine
Settles fines recorded against your establishment with the Ministry of Human Resources and Emiratisation through Tasheel.
Injury and accident register renewal
Renews your establishment's work injury and accident register with the Ministry of Human Resources and Emiratisation.
Receiving a UAE national work permit
Receives and processes a work permit application for a UAE national employee with MOHRE.
Work permit request for a UAE or GCC national
Applies for a work permit for a UAE national or GCC citizen with the Ministry of Human Resources and Emiratisation.

