How it works
- 1
Documents
You
- 2
Reviewed by MARIO E.G.S.H AI
MARIO E.G.S.H AI
- 3
Submitted at Tasheel
Runner at MOHRE
- 4
Permit issued
MOHRE
Documents required
Worker's passport copy (or the work permit number)
in some casescopyOnly if: If the work permit number is not availableSupporting documents for the request (e.g. proof of leave, attendance, or the employer's consent)
in some casescopyOnly if: If any are available (MOHRE: 'if any')
Conditions, time and validity
- The worker must be registered in MOHRE's database and an absconding (absence-from-work) report must exist.
- MOHRE may cancel the report if 7 consecutive days had not passed, the absence had a legitimate reason or legal leave, the worker was at work, the employer agrees to restore the relationship (and pays any permit fines), or the parties agreed to end the contract.
- Either party (employer or worker) can apply.
- Processing time
- MOHRE: 14 working days; the outcome is sent by text message.
- Validity of the result
- Once cancelled, the report no longer counts against the worker.
- Where it is applied for
- MOHRE website and smart app; our centre prepares and submits the request.
Steps at the authority
- Collect the worker's data and any supporting documents.
- Submit the cancellation request; the applicant confirms with a one-time code.
- MOHRE examines it and sends the outcome by SMS.
Tips that save you a trip
- If the employer agrees, a joint request is the quickest: the employer must also pay any permit fines.
- Workers: keep leave approvals, medical reports and messages with the employer; they are your proof.
Common reasons for rejection or delay
- No supporting proof that the absence was legitimate or that 7 days had not passed.
- Employer does not agree and the report is found accurate.
Questions and answers
Can the worker apply alone?
Yes, MOHRE accepts the request from either party.
Is there a fee?
MOHRE charges no fee; our centre charges its service fee.
Checked by the MARIO E.G.S.H team on 2026-10-08. Rules can change at any time; our consultant confirms the details for your case.
Legal basis
Federal Decree-Law No. 33 of 2021, Articles 44 and 50; Executive Regulations (Cabinet Resolution No. 1 of 2022), Article 28; Ministerial Resolution No. 47 of 2022 (labour disputes and complaints), Articles 6-8
Related services
Establishment fine
Settles fines recorded against your establishment with the Ministry of Human Resources and Emiratisation through Tasheel.
Injury and accident register renewal
Renews your establishment's work injury and accident register with the Ministry of Human Resources and Emiratisation.
Receiving a UAE national work permit
Receives and processes a work permit application for a UAE national employee with MOHRE.
Work permit request for a UAE or GCC national
Applies for a work permit for a UAE national or GCC citizen with the Ministry of Human Resources and Emiratisation.

