MARIO E.G.S.H
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New licence request

Submits a request for a new licence with the Ministry of Human Resources and Emiratisation through Tasheel.

Start this request processing: 10 days

How it works

  1. 1

    Documents

    You

  2. 2

    Reviewed by MARIO E.G.S.H AI

    MARIO E.G.S.H AI

  3. 3

    Submitted at Tasheel

    Runner at MOHRE

  4. 4

    Permit issued

    MOHRE

Documents required

  • Initial approval from the Department of Economy and Tourism

    copy

  • Location sketch of the premises

    copy

  • Licensee's passport copy

    copy

  • Licensee's Emirates ID copy

    copy

  • Valid trade licence

    copy

  • Signed acknowledgement of the legal rules governing agencies

    copy

  • Credit report of the licensee/partners

    copy

  • Valid police clearance certificate

    copy

  • Certificate of financial solvency

    copy

  • Licensee's property report

    copy

Conditions, time and validity

  • Bank guarantee (or approved insurance) of at least AED 300,000 for mediation, AED 1,000,000 for temporary employment/outsourcing or both activities.
  • No owner/partner may work for MOHRE or be a close relative; clear business address; no conviction for crimes of honour, trust or human trafficking; not an owner of an establishment stopped for labour-law violations.
Processing time
MOHRE: 10 working days.
Validity of the result
Agency licence for one year (fees are per year).
Where it is applied for
MOHRE website and app (with UAE PASS of the owner or authorised signatory), Tasheel/business service centres and the Tawseel mobile service. The centre types the request at a Tasheel centre or files it online for you.

Steps at the authority

  1. Get the economic department's initial approval and prepare the documents.
  2. Submit the MOHRE application.
  3. MOHRE reviews, reports shortfalls, then approves and asks for payment.
  4. Pay the federal fee and lodge the bank guarantee or insurance.

Tips that save you a trip

  • Start the bank guarantee early; banks need time to issue a guarantee in MOHRE's format.

Common reasons for rejection or delay

  • Missing bank guarantee/insurance or credit report.
  • An owner has a criminal record or owns an establishment stopped for violations.

Questions and answers

Is this a normal company licence?

No. Ordinary trade licences come from the economic department; MOHRE licenses only employment agencies.

Checked by the MARIO E.G.S.H team on 2026-10-08. Rules can change at any time; our consultant confirms the details for your case.

Legal basis

Federal Decree-Law No. 33 of 2021 on the Regulation of Labour Relations (private employment agencies) and its Executive Regulations; Cabinet Resolution No. 21 of 2020 (Schedule 6, agency licence fees)

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