Emirates ID replacement (lost/damaged)
Applies to ICP on your behalf for a replacement of your lost or damaged Emirates ID card.
How it works
- 1
Documents
You
- 2
Reviewed by MARIO E.G.S.H AI
MARIO E.G.S.H AI
- 3
Typed & submitted to ICP
Runner at ICP
- 4
Biometrics (if required)
You
- 5
Card issued
ICP
Documents required
Passport
copyICAO-standard personal photo
copyThe damaged card (if damaged)
in some casesoriginalOnly if: Damaged card: ICP asks the holder to notify an ICP service point within 7 days; whether the damaged card must be handed in is not stated.
Conditions, time and validity
- Report a lost card, or a partly or fully damaged card, to ICP within 7 days (ICP card holders' duties; u.ae).
- When applying for a replacement, the holder declares that the card is not held by any authority or organisation (ICP card holders' duties).
- Applicants 15+ complete fingerprints and signature at an ICP centre if requested.
- The new card has the same validity as the lost or damaged card.
- Processing time
- ICP: 5 days; urgent option at ICP centres.
- Validity of the result
- Same expiry date as the lost/damaged card.
- Where it is applied for
- ICP smart app and website, authorised typing centres, ICP customer happiness centres (in Dubai: Al Barsha, Al Rashidiya).
Steps at the authority
- Client reports the loss and sends passport + photo.
- Centre submits the replacement application and pays.
- Card delivered by courier (or collected if urgent).
Tips that save you a trip
- Until the new card arrives, the digital Emirates ID in the UAE PASS / ICP app can be shown for many services.
- If the card was stolen, a police report may help with other matters, but ICP's list of documents for residents (passport and photo) does not require it.
Common reasons for rejection or delay
- Photo not compliant; residence already cancelled or expired (then renewal/new issue is needed instead).
Questions and answers
Will the replacement card have a new expiry date?
No, it has the same validity as the lost or damaged card.
Checked by the MARIO E.G.S.H team on 2026-10-08. Rules can change at any time; our consultant confirms the details for your case.
Legal basis
Federal Law No. 9 of 2006 on the Population Register and Identity Card System (as amended), cited by ICP on its ID card holders' duties page.
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