Create and activate account

Creates and activates your user account on the Dubai Economy and Tourism (DET) online services.

Start this request processing: 1 day

How it works

  1. 1

    Documents

    You

  2. 2

    Reviewed by MARIO E.G.S.H AI

    MARIO E.G.S.H AI

  3. 3

    Submitted on Invest in Dubai

    Runner at DET

  4. 4

    Licence issued

    DET

Documents required

  • Emirates ID (for UAE PASS sign-in)

    copy
  • Passport (for non-residents creating an account)

    in some casescopyOnly if: Applicant has no Emirates ID
  • Personal mobile number and email that the person can access for one-time codes

    copy

Conditions, time and validity

  • The account belongs to one person; licence members verify their own mobile and email (DET says others cannot verify on their behalf).
Processing time
Usually done in minutes; activation depends on receiving the one-time codes.
Validity of the result
The account stays active; keep the mobile and email up to date.
Where it is applied for
Online: investindubai.gov.ae / the Invest in Dubai app, with UAE PASS.

Steps at the authority

  1. The client sets up UAE PASS on their phone (if not done).
  2. Sign in to the Invest in Dubai portal and complete the profile; confirm the codes sent to mobile and email.
  3. We guide the client through linking the licence and check that the account works.

Tips that save you a trip

  • For security, the client should enter codes and passwords personally; our staff never ask for your UAE PASS password.

Common reasons for rejection or delay

  • UAE PASS not verified to the needed level, or the mobile is not in the person's name.

Questions and answers

I live abroad; can I open an account?

DET's portal is open to investors abroad, but some steps may need UAE PASS or a visit; staff will check what your case needs.

Checked by the MARIO E.G.S.H team on 2026-10-08. Rules can change at any time; our consultant confirms the details for your case.

Legal basis

DET (Dubai) e-services procedures

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