How it works
- 1
Documents
You
- 2
Reviewed by MARIO E.G.S.H AI
MARIO E.G.S.H AI
- 3
Submitted at Tasheel
Runner at MOHRE
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Permit issued
MOHRE
Documents required
Emirates ID of the card holder
copy
Conditions, time and validity
- The card holder must be registered on the establishment's MOHRE file (owner, signatory or PRO).
- For a PRO card: valid work permit with the establishment, good conduct, and limits on how many establishments one PRO may serve.
- Processing time
- Usually done at the counter the same day (staff confirm).
- Validity of the result
- As long as the card and the person's link to the establishment are valid.
- Where it is applied for
- Tasheel / MOHRE business service centres (in person).
Steps at the authority
- The card holder comes to the centre with Emirates ID (fingerprint may be taken).
- The centre activates the card in the Tasheel system and pays the fee.
Tips that save you a trip
- Bring the card holder in person with the original Emirates ID.
Common reasons for rejection or delay
- Card holder not linked to the establishment or not present for identification.
Questions and answers
Why do I need an activated card?
Many MOHRE transactions are confirmed by the signatory with UAE PASS, the Electronic Authorisation in the MOHRE app or a code sent to their mobile; a PRO needs an active PRO card to submit them.
Checked by the MARIO E.G.S.H team on 2026-10-08. Rules can change at any time; our consultant confirms the details for your case.
Official sources
- MOHRE - Issuance of a Public Relations Officer Card (PRO)
- MOHRE - Filing a Labour Complaint - Absence From Work
- MOHRE - Issuance of Establishment Card
- MOHRE news, 9 February 2026: MoHRE launches range of services eliminating most required documents and in-person visits (Zero Government Bureaucracy, phase 2)
Legal basis
Federal Decree-Law No. 33 of 2021 (Labour Relations) and its Executive Regulations (Cabinet Resolution No. 1 of 2022); Cabinet Resolution No. 21 of 2020 (MOHRE service fees and fines)
Related services
Establishment fine
Settles fines recorded against your establishment with the Ministry of Human Resources and Emiratisation through Tasheel.
Injury and accident register renewal
Renews your establishment's work injury and accident register with the Ministry of Human Resources and Emiratisation.
Receiving a UAE national work permit
Receives and processes a work permit application for a UAE national employee with MOHRE.
Work permit request for a UAE or GCC national
Applies for a work permit for a UAE national or GCC citizen with the Ministry of Human Resources and Emiratisation.

