Cancellation of a guarantee refund request
Cancels a previously submitted guarantee refund request with MOHRE via Tasheel.
How it works
- 1
Documents
You
- 2
Reviewed by MARIO E.G.S.H AI
MARIO E.G.S.H AI
- 3
Submitted at Tasheel
Runner at MOHRE
- 4
Permit issued
MOHRE
Documents required
Reference number of the guarantee refund request to be cancelled
copyCopy of the establishment's trade licence
in some casescopyOnly if: If the centre asks for it
Conditions, time and validity
- Only the establishment (its authorised signatory or PRO) can withdraw its own refund request.
- Usually possible only while the refund has not yet been paid out; staff confirm.
- Processing time
- No official time published; usually a short Tasheel transaction (staff confirm).
- Validity of the result
- The refund request is withdrawn and the guarantee stays deposited with MOHRE.
- Where it is applied for
- MOHRE website and smart app, business service centres (Tasheel) and Tawseel; the centre submits it for you through Tasheel.
Steps at the authority
- Tell us which refund request to cancel and why.
- We submit the cancellation on MOHRE's system through Tasheel with the right cancellation type and attachments, and pay any fines.
- MOHRE checks the request and cancels the permit (or asks for more documents by message).
Tips that save you a trip
- Check the request status in MOHRE's enquiry service before you come; a finished refund cannot be withdrawn this way.
Common reasons for rejection or delay
- The refund has already been processed.
Questions and answers
Why would I cancel a guarantee refund request?
For example when the worker's cancellation did not go ahead, or the request was filed for the wrong worker; otherwise the guarantee stays linked to the worker.
Checked by the MARIO E.G.S.H team on 2026-10-08. Rules can change at any time; our consultant confirms the details for your case.
Official sources
- MOHRE news (9 Aug 2022) - Ministerial Resolution No. 318 of 2022 on bank guarantees and employees' protection insurance
- MOHRE - Employment Agency's Bank Guarantee Refund
- UAE Legislations: Cabinet Resolution No. (37) of 2022 amending Cabinet Resolution No. (21) of 2020 on MOHRE service fees (official fee tables, in force from 1 June 2022)
- UAE Legislations: Cabinet Resolution No. (18) of 2022 on the classification of private-sector establishments, Article 8 (AED 3,000 bank guarantee or insurance per worker)
Legal basis
Federal Decree-Law No. 33 of 2021 on the Regulation of Labour Relations and its Executive Regulations; Ministerial Resolution No. 318 of 2022 on bank guarantees and the employees' protection insurance scheme
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