How it works
- 1
Documents
You
- 2
Reviewed by MARIO E.G.S.H AI
MARIO E.G.S.H AI
- 3
Submitted at Tasheel
Runner at MOHRE
- 4
Permit issued
MOHRE
Documents required
Cancellation request letter from the agency owner
in some casescopyOnly if: If the centre asks (the current card lists no documents)Copy of the trade licence
in some casescopyOnly if: If the centre asks
Conditions, time and validity
- The status of the agency's workers must be settled within 15 days of the cancellation decision notice.
- All fines and penalties must be paid; otherwise MOHRE liquidates the bank guarantee or insurance.
- Processing time
- MOHRE: 1 working day for the licence cancellation.
- Validity of the result
- Final: the agency licence is cancelled in MOHRE's system.
- Where it is applied for
- MOHRE website and smart app, business service centres (Tasheel) and Tawseel; the centre submits it for you through Tasheel.
Steps at the authority
- Settle the workers' status and any fines.
- We submit the cancellation request through Tasheel.
- MOHRE cancels the licence automatically when all conditions are met; then request the guarantee refund.
Tips that save you a trip
- The trade licence with the economic department is a separate step; cancel it after MOHRE's approval.
Common reasons for rejection or delay
- Unpaid fines or workers still sponsored by the agency.
Questions and answers
When do we get the agency's bank guarantee back?
After the licence is cancelled and all obligations and fines are settled, through MOHRE's guarantee refund service (1 working day, no fee).
Checked by the MARIO E.G.S.H team on 2026-10-08. Rules can change at any time; our consultant confirms the details for your case.
Legal basis
Federal Decree-Law No. 33 of 2021 on the Regulation of Labour Relations (as amended, including Federal Decree-Law No. 9 of 2024) and its Executive Regulations (Cabinet Resolution No. 1 of 2022)
Related services
Establishment fine
Settles fines recorded against your establishment with the Ministry of Human Resources and Emiratisation through Tasheel.
Injury and accident register renewal
Renews your establishment's work injury and accident register with the Ministry of Human Resources and Emiratisation.
Receiving a UAE national work permit
Receives and processes a work permit application for a UAE national employee with MOHRE.
Work permit request for a UAE or GCC national
Applies for a work permit for a UAE national or GCC citizen with the Ministry of Human Resources and Emiratisation.

