How it works
- 1
Documents
You
- 2
Reviewed by MARIO E.G.S.H AI
MARIO E.G.S.H AI
- 3
Submitted at Tasheel
Runner at MOHRE
- 4
Permit issued
MOHRE
Documents required
Letter from the establishment owner asking to cancel the PRO card
copyPRO card number (or the card itself)
in some casescopyOnly if: If available
Conditions, time and validity
- Requested by the establishment owner or authorised signatory.
- Cancel the PRO card before cancelling the representative's own work permit if he is leaving the company.
- Processing time
- Older MOHRE card: 1 working day (no current card found).
- Validity of the result
- Final: the PRO card is cancelled.
- Where it is applied for
- MOHRE website and smart app, business service centres (Tasheel) and Tawseel; the centre submits it for you through Tasheel.
Steps at the authority
- Sign the owner's cancellation letter.
- We submit the PRO card cancellation through Tasheel.
- MOHRE cancels the card; the person can no longer act for the establishment.
Tips that save you a trip
- Cancel the card as soon as a representative leaves, so nobody can submit transactions in the company's name.
Common reasons for rejection or delay
- The request is not signed by the owner or authorised signatory.
Questions and answers
How many PRO cards can one person hold?
Per MOHRE: a UAE national PRO up to three owners (conditions on worker numbers); an expatriate PRO only one owner with fewer than 100 workers.
Checked by the MARIO E.G.S.H team on 2026-10-08. Rules can change at any time; our consultant confirms the details for your case.
Official sources
Legal basis
Federal Decree-Law No. 33 of 2021 on the Regulation of Labour Relations (as amended, including Federal Decree-Law No. 9 of 2024) and its Executive Regulations (Cabinet Resolution No. 1 of 2022)
Related services
Establishment fine
Settles fines recorded against your establishment with the Ministry of Human Resources and Emiratisation through Tasheel.
Injury and accident register renewal
Renews your establishment's work injury and accident register with the Ministry of Human Resources and Emiratisation.
Receiving a UAE national work permit
Receives and processes a work permit application for a UAE national employee with MOHRE.
Work permit request for a UAE or GCC national
Applies for a work permit for a UAE national or GCC citizen with the Ministry of Human Resources and Emiratisation.

