Add a representative to the establishment
Registers a new representative for your establishment with MOHRE via Tasheel.
How it works
- 1
Documents
You
- 2
Reviewed by MARIO E.G.S.H AI
MARIO E.G.S.H AI
- 3
Submitted at Tasheel
Runner at MOHRE
- 4
Permit issued
MOHRE
Documents required
Police clearance (good conduct) certificate of the PRO
copyMust be validPersonal photo of the PRO
copy
Conditions, time and validity
- The PRO must have an official file with MOHRE, i.e. a valid work permit (normally with the same establishment).
- Good conduct and character.
- An expatriate PRO may hold only one PRO card, for an owner employing fewer than 100 workers. A UAE national PRO may serve up to three owners (the first with 100+ workers, the others under 100).
- The request is made by the owner/authorised signatory of the establishment.
- Processing time
- MOHRE: 2 working days; approval is automatic when all conditions are met.
- Validity of the result
- An older MOHRE card stated two years; current validity not published (staff confirm).
- Where it is applied for
- MOHRE website and app (with UAE PASS of the owner or authorised signatory), Tasheel/business service centres and the Tawseel mobile service. The centre types the request at a Tasheel centre or files it online for you.
Steps at the authority
- Check the PRO's work permit and get a police clearance certificate.
- Type and submit the PRO card request.
- Pay the typing and card fees; MOHRE checks and approves.
Tips that save you a trip
- Get the police clearance before you come; in Dubai it is issued by Dubai Police online.
Common reasons for rejection or delay
- PRO's work permit not with this establishment or expired.
- Expatriate PRO already holds a PRO card, or the owner employs 100+ workers (then a UAE/GCC national PRO is needed).
- Missing or expired police clearance.
Questions and answers
Can our centre's staff be our company's PRO?
No. A MOHRE PRO card is for a person employed by your establishment; our centre handles transactions through Tasheel without a PRO card.
Checked by the MARIO E.G.S.H team on 2026-10-08. Rules can change at any time; our consultant confirms the details for your case.
Legal basis
Federal Decree-Law No. 33 of 2021 on the Regulation of Labour Relations and its Executive Regulations (Cabinet Resolution No. 1 of 2022); Cabinet Resolution No. 21 of 2020 on MOHRE service fees and administrative fines
Related services
Establishment fine
Settles fines recorded against your establishment with the Ministry of Human Resources and Emiratisation through Tasheel.
Injury and accident register renewal
Renews your establishment's work injury and accident register with the Ministry of Human Resources and Emiratisation.
Receiving a UAE national work permit
Receives and processes a work permit application for a UAE national employee with MOHRE.
Work permit request for a UAE or GCC national
Applies for a work permit for a UAE national or GCC citizen with the Ministry of Human Resources and Emiratisation.